THOROLD AMATEUR ATHLETIC ASSOCIATION
TOURNAMENT
REFUND POLICY
In the event that Thorold Amateur Athletics Association is required to cancel a tournament due to COVID-19 and /or subsequent restrictions, a full refund will be issued to all teams registered to play.
· Refunds will be issued via the same method of payment.
· Refunds will be processed within two weeks of the cancellation of
the tournament.
The decision to cancel a tournament will be based on directions from local public health officials/ City of Thorold guidance .
If a team must withdraw from a tournament due to a member (or members) of the team being exposed to COVID-19, and the quarantine period cannot be safely completed before the tournament, the team will be issued a full refund.
A team withdrawing due to COVID-19 related reasons will be required to provide a letter from their governing body (OMHA/Alliance) stating their exposure has been documented.
A team withdrawing for any reason other than COVID-19 will be issued a full refund of the registration fee if requested more than 30 days prior to the start of the tournament.
Refunds requested less than 30 days prior to the start of the tournament due to non-COVID-19 reasons will be charged an administration fee. Subsequent refunds will be considered on a case by case basis.